Services

Managed & Cloud Services

What do managed IT services include?

Managed IT services mean that an external team takes care of your IT environment for a fixed monthly fee — with no need for an in-house IT department.

Standard scope of managed services from BGS:

  • Proactive monitoring — we detect problems before they stop the business
  • Server and network management — patching, configuration, optimisation
  • Backup и disaster recovery — automated backups following the 3-2-1 rule
  • Cybersecurity — endpoint protection, network security, threat monitoring
  • Cloud services — hosting, cloud email, cloud migration
  • Help desk — user support with guaranteed response times

This way you avoid the cost of in-house specialists and get predictable monthly costs and higher reliability.

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cloud services

Optimize Your Business with Cloud Technologies from BGS 

  • Cloud technologies are the key to effective management in modern business. They offer flexibility, security, and scalability, freeing up company resources for strategic growth. 
  • With BGS services, you can rely on expert support for managing your IT infrastructure. Leave maintenance, security, and optimization in our hands so you can focus on growing and succeeding in your business. 
  • See how cloud technologies can make your operations more efficient and give you a competitive advantage! 

Why Trust BGS?

  • Individual approach
  • Solutions, tailored to your business model.
  • High reliability
  • Continuous monitoring and professional support. 
  • Security first
  • Guaranteed compliance with leading international standards.  
  • Expert team
  • Certified specialists with extensive experience across multiple industries.

Case Studies

Case_Human

Graffiti
Studio

Building a Secure Cloud Infrastructure for Graffiti Studio

Our IT services are like a protective firewall around your business, safeguarding your data and systems from threats.
Case_Grafiti

Microsoft
365

Migration to Microsoft 365 for Human Advertising Ltd.

Our IT services are like a protective firewall around your business, safeguarding your data and systems from threats.

Testimonials

I’m pleased to share my positive impression of our work with BGServiz to date and would recommend the company.  

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Rumyana Boseva
Key Account Manager, ARS

We recommend BGService as a reliable and trustworthy partner. 

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Meridian Hotels Bulgaria

We recommend BGService as an expert in IT services, with a team whose professionalism any organization can rely on.  

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Werner Hofmann
Managing Director, Lindner Bulgaria

 Frequently asked questions

Have a question? See if we have already answered it.

What does “rented cloud infrastructure managed by BGS” mean?

With rented cloud infrastructure, you use virtual servers and resources hosted in a professional data center—without investing in your own hardware.

The difference with BGS is that your infrastructure is not left unmanaged.. 

BGS takes care of the setup and day-to-day management of the environment—monitoring, updates, backups, and incident support.

You use the systems while retaining full control over your data.

 

The result: Cloud infrastructure with clear accountability, predictable costs, and lower operational risk.

What are cloud email services, and why should you switch to them?

Cloud email services mean your email, calendars, and contacts are hosted on a cloud platform such as Microsoft 365 or Google Workspace, rather than on an on-premises server.

What you get:

  • Access to your email from anywhere, on any device.
  • Automatic updates with no effort required on your side.
  • A higher level of protection against spam, viruses, and phishing.
  • No need to maintain your own mail server.
  • Predictable per-user cost.

What is a “cloud platform” (Infrastructure as a Service)?

A cloud platform (Infrastructure as a Service – IaaS) means you use virtual servers, storage, and networking in the cloudinstead of maintaining your own physical server.

Your systems run in a professional data center or public cloud,and you pay only for the resources you use. There’s no need to purchase hardware, handle maintenance, or invest in costly upgrades.

Key benefits of a cloud platform (IaaS)

✔ No upfront hardware investment

✔ High reliability and security

✔ Flexibility and scalability

✔ Fast deployment of new systems

✔ Ideal for growing and distributed teams

Can I scale resources up or down?

Yes. A cloud environment enables fast, flexible scaling of CPU, memory, and storage based on your actual business needs. Resources can be increased or reduced during higher workloads, seasonal peaks, or team changes— without disrupting operations and without investing in new hardware.

Which managed hosting platforms handle automated backups, security patches and server maintenance without developer involvement?
With managed hosting from BGS, automated backups, security patching and ongoing server maintenance are entirely our responsibility — with no developer involvement needed. We take care of updates, monitoring and infrastructure recovery so that it runs reliably and securely.