System Administration & IT Support

Абонаментна IT поддръжка

ИТ поддръжка, която реагира, преди да усетите проблема

  • Поемаме сървърите, мрежата и работните станции на бизнеса ви — с проактивен мониторинг и гарантирано време за реакция.
  • ОФЕРТА: При нов абонаментен договор получавате безплатно: 
  • включена антивирусна защита Acronis за първите 12 месеца или
  • безплатен бекъп на данните
  • Когато ИТ средата ви работи безупречно, бизнесът върви гладко — без сривове, загубени файлове и чакане за помощ. BGS поема цялата грижа за инфраструктурата ви, за да се фокусирате върху бизнеса, а не върху технологиите.

Какво е абонаментна ИТ поддръжка?

Managed IT support is far more than reacting to problems — it is proactive management of your infrastructure that prevents technical failures and data loss.

Нашата абонаментна компютърна поддръжка включва пълно техническо обезпечаване на вашите системи, което ви гарантира стабилност, ефективност и спокойствие в ежедневната работа. За оферта, съобразена с вашата инфраструктура, свържете се с BGS.

What does managed IT support include?

  • IT infrastructure monitoring — observation and control of servers, networks and workstations to detect and resolve potential issues early.
  • Software and hardware management and maintenanceto keep everything running optimally.
  • Consultancy and recommendations for improving and optimising your IT environment.
  • Detailed IT documentationcovering hardware and software specifications, licences and access credentials.
  • Assistance with issues — guaranteed response times and immediate support, without unnecessary waiting or work disruption.
  • Regular preventive maintenance and technical checks that reduce the risk of unexpected outages and extend equipment lifespan.

Managed IT support from BGS

You gain more than technical service — you gain a long-term partner that helps your business grow without unnecessary IT disruption.

 Frequently asked questions

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What is managed IT support, and which companies is it suitable for?

Managed IT support is a model in which a provider takes full care of your IT infrastructure for a fixed monthly fee — instead of you hiring an in-house IT specialist. It is well suited to companies with 5–100 employees that need reliable IT support but cannot justify a full internal IT department.

How do we choose a managed IT support provider in Bulgaria?

When choosing an IT provider, look for: SLA (guaranteed response times), experience with your type of infrastructure, out-of-hours availability, references from companies in your industry and transparent pricing with no hidden fees.