Services

Cybersecurity

system administration

Cybersecurity is no longer optional—it’s an essential part of every business. We provide solutions that turn modern attacks into a manageable risk. 

  • Modern threats require an integrated and strategic approach approach to cybersecurity. 
  • BGS builds comprehensive security systems that cover all critical components—devices, data, network, cloud, and users.
  • Security Health Check is a fast initial assessment of your IT environment that identifies key risks and security gaps. Based on the analysis, we provide clear recommendations for improvement. 

Key elements of modern cyber protection

  • Endpoint and server protection
  • Solutions that protect against viruses, malware, ransomware, and unauthorized access, including monitoring of device health and behavior.

  • Mobile and endpoint device management
  • Centralized management of laptops, phones, and tablets—including access policies, app control, and security measures for lost or stolen devices. 
  • Device data encryption
  • Device data encryption
  • Vulnerability assessment
  • At least once a year—scanning the infrastructure for risks, misconfigurations, and security breaches. 

  • Email and anti-spam protection
  • Filtering incoming messages for phishing, malicious links, spoofed domains, and harmful attachments. 

  • Collection and analysis of logs (SIEM)
  • Comprehensive system event monitoring, incident correlation, and early threat detection. 

  • On-premises network protection 
  • Use of advanced security solutions (Next-Generation Firewall), including: 

    • Secure VPN connections with multi-factor authentication 
    • Internet traffic filtering 
    • IDS/IPS for attack detection and prevention 
    • Control over user and application traffic 
  • Information and access management
    • Centralized user management 
    • File access matrix 
    • Use of cloud solutions for storage and sharing 
    • Access and control policies 
    • Centralized user management 
    • File access matrix 
    • Use of cloud solutions for storage and sharing 
    • Access and control policies 
  • Data backup and recovery system
  • Development of a comprehensive backup plan based on the rule 3-2-1: 

    • 3 copies of the data 
    • 2 different types of storage media 
    • 1 stored offsite 

     

    Backups are performed for: email, file servers, workstations, cloud platforms, virtual servers, and physical servers. 

Case Studies

Кейс_Хюман

Graffiti
Studio

Building a Secure Cloud Infrastructure for Graffiti Studio

Our IT services are like a protective firewall around your business, safeguarding your data and systems from threats.
Кейс_Графити

Microsoft
365

Migration to Microsoft 365 for Human Advertising Ltd.

Our IT services are like a protective firewall around your business, safeguarding your data and systems from threats.

Testimonials

I’m pleased to share my positive impression of our work with BGServiz to date and would recommend the company.  
element
Rumyana Boseva
Key Account Manager, ARS
We recommend BGService as a reliable and trustworthy partner. 
element
Meridian Hotels Bulgaria
We recommend BGService as an expert in IT services, with a team whose professionalism any organization can rely on.  
element
Werner Hofmann
Managing Director, Lindner Bulgaria

 Frequently Asked Questions

Have a question? See if we’ve already answered it.

What does information security mean, and why is it important?

Information security is the protection of your data, systems, and digital assets from unauthorized access, theft, loss, or damage.

For small and medium-sized enterprises, a cyberattack can mean operational downtime, loss of customer data, and serious reputational damage. When security is properly implemented, your business can grow safely and predictably.

How to choose the right cybersecurity services?

The right services depend on:

  • the type of data you handle
  • the size of your business
  • regulatory requirements

The first step is always a risk assessment,which reveals actual vulnerabilities and helps prioritize security measures. It’s important to choose a partner with experience in protecting SMEs.

How do I know which IT services are best for my business?

We start with an assessment of your current environment—your infrastructure, security, processes, and future plans. Based on that, we provide clear recommendations prioritized by risk, value, and return on investment.

What does network and information security include?

It includes the protection of:

  • networks and servers
  • endpoints
  • data and access to it

Firewalls, antivirus and EDR solutions, access control, encryption, backups, and continuous monitoring are used. This forms the foundation of robust protection.

What are the minimum legal requirements for information security?

In Bulgaria, the Regulation on Minimum Requirements for Network and Information Security is in force, which requires:

  • access management
  • data encryption
  • backups
  • monitoring
  • documentation

For certain sectors (healthcare, finance, energy), there are additional requirements.

What happens if you don’t comply?

 Non-compliance can lead to:

  • fines and penalties
  • legal consequences
  • loss of trust from clients and partners

But the greatest risk remains a cyberattack that causes real business damage..

Why is IT security an investment, not an expense?

IT security prevents incidents that can cost many times more—operational downtime, data loss, and regulatory penalties.

Investing in prevention is always cheaper than responding after an incident.

What is the difference between physical and digital security?

  • Physical security —protection of servers, offices, and hardware
  • Digital security —protection against hackers, malware, and data breaches

 Modern businesses require both.

How does a risk assessment work?

A risk assessment analyzes your current state and provides:

  • a list of vulnerabilities
  • risk prioritization
  • a specific action plan

This forms the foundation of every effective cybersecurity strategy.

How can I protect against insider threats?

Insider threats often stem from human error or improper access. Protection includes:

  • clear internal policies
  • access limited to what is necessary
  • monitoring
  • employee training.

What are the most common cyber threats for SMEs?

  • phishing emails
  • ransomware
  • weak passwords
  • lack of updates
  • absence of backups.

SMEs are often targeted because their security is weaker.

Is antivirus protection enough?

Antivirus software is a basic layer of protection, but it’s not sufficient on its own. It should be part of a broader strategy that includes firewalls, access management, and continuous monitoring.

What is EDR (Endpoint Detection and Response), and how does it differ from an antivirus system?

EDR (Endpoint Detection and Response) is a comprehensive solution that monitors, detects, and blocks cyber threats in real time on every device (computers, servers). Unlike traditional antivirus software, EDR uses artificial intelligence and behavioral analysis to detect even new, previously unknown threats.

How do I choose between antivirus and EDR solutions?

Choose an antivirus program if you have a small budget and basic needs. Opt for EDR if you handle critical data, manage a large number of devices, or want maximum protection. Many cybersecurity firms in Bulgaria recommend a combined approach.

What should a good cybersecurity strategy include?

A good cybersecurity strategy includes: risk assessment, internal network and information security policies, access management, data encryption, backups, 24/7 monitoring, employee training, and regular audits.

What do internal network and information security policies include?

Internal policies (also known as a Security Policy) include: password policy, device management, use of cloud services, data handling, incident response procedures, and access rights. They are a document that defines the behavior all employees are expected to follow.

What are the minimum network and information security requirements that apply to me?

The minimum requirements depend on your sector and the size of your company. In Bulgaria, the Regulation on Minimum Requirements for Network and Information Security sets basic standards for all businesses. Critical sectors (energy, healthcare, finance) have stricter requirements.

How does BGS help with implementing the minimum requirements?

BGS conducts an assessment of your information security, identifies missing measures, and implements solutions in line with the minimum requirements. We document internal network and information security policies, and configure access management, monitoring, and backups.

What happens if I don’t comply with the minimum network and information security requirements?

Non-compliance can lead to regulatory penalties, including fines, temporary license suspensions, or legal actions. In addition, weak information security increases the risk of cyber threats. Your clients and partners also expect their data to be protected.

How long does it take to bring information security into compliance?

The timeline depends on the company’s current state and size. Core measures can typically be implemented within a month, while full deployment of a comprehensive cybersecurity strategy usually takes 3–6 months.

Why is an external partner better than an internal IT team?

An internal IT team handles daily maintenance. A specialized cybersecurity partner provides:

  • deep expertise
  • up-to-date knowledge of threats
  • professional tools.